Refund Terms

Scope

These Refund Terms apply to all products and services purchased through VALNORITHAX and govern the terms under which refunds may be granted.

Eligibility for Refunds

Refunds are considered under the following circumstances:

• Products are defective or do not perform as advertised.
• Services are not delivered within the agreed timeframe.
• If the product or service was cancelled within the specified cooling-off period, if applicable.

Requesting a Refund

To request a refund, contact our Customer Support team via email at [email protected] with the following details:

• Order number
• Description of the problem
• Proof of purchase

Processing Refunds

Upon receiving your request, our team will review the details and respond within 5-7 business days. Approved refunds will be processed via the original payment method within 10 business days.

Non-Refundable Items

Certain products and services are marked non-refundable, and these are clearly indicated at the point of purchase. Please review all product or service descriptions carefully.

Changes to Refund Terms

VALNORITHAX reserves the right to amend these Refund Terms at any time. Any changes will be posted on this page, and it is the customer's responsibility to review these terms regularly.

Contact Us

For further questions regarding our refund policy, please contact us at [email protected].